Space V Clinic: an AI receptionist on every kiosk.
An aesthetic clinic with a modern front of house wanted its team free for consultations, without leaving walk-ins waiting. Nong Khavee took the counter.
Industry
Aesthetic clinic
Surface
Front-desk kiosks
Languages
Thai and English
Jobs
Welcome · Inform · Recommend · Book
The challenge
Front-office staff were answering the same questions about programs and prices all day, while consultations and check-ins needed their attention. International customers needed English-speaking help that was not always available at the desk.
What we built
Khavee AI Reception runs on self-service kiosks at the entrance, trained on the clinic's own programs and policies.
- Greets every visitor and explains the clinic's programs in Thai or English
- Recommends programs based on what the customer is looking for, without pressure
- Books appointments accurately and reads back the confirmation
- Keeps transcripts so the team can see what customers ask most
What changed
The front-office team now spends its time on the customers in front of them, while walk-ins get accurate answers immediately. Customers say they feel comfortable asking questions, and international visitors get the same warm, seamless experience.
- Less repetitive load on the front desk
- Faster, consistent answers about programs and prices
- A professional experience for international customers
Want this at your clinic?
We will start with your program list and the ten questions your desk hears most.